FAQs

Where do we check-in for our reservation?

Reservations are great but walk-ins are very welcome!!

Whether you pre-booked online or are looking for a same day reservation, you’ll check in with us at our newly painted (Bright Blue and yellow) office on AuTrain Forest Lake Rd. Look for the “AuTrain River Canoe & Kayak” signs! From there, we’ll get your party started!

What to expect when you arrive!

*Park up front in the grassy area along the road.

*Everyone out of the car and grab all your river float belongings

*We’ll get you check-in quickly

*The driver takes the car to the end point.

*We shuttle the driver back to be with their party

*Relax and enjoy your float

Where do we park during our float?

Pull in up front of our office building, after check in we’ll direct the driver to public parking and/or the overflow lot. From there we’ll shuttle the driver back to our private launch site to meet up with the rest of the group.

Your vehicle will be waiting for you after your float.


What do we do when we are done with our float?

After your river float you and your party leave the vessels in the designated area (you’ll see the “end” sign) leave the vessel in the grassy area so others can get by. Then head into your car and you can continue your adventures exploring Au Train, Munising, & Pictured Rocks National Lakeshore.

*Don’t forget your belongings! Clean out your vessel and leave your paddle and life jackets inside the watercraft and you can be on your way!

No need to call us when you are done, we’ll come get the watercraft’s at the drop-off periodically throughout the day.

Is there an age recommendation on canoe and kayak rentals?

These are self-guided tours, (no wakes no waves) and although the river is pretty easy-flowing, we recommend any youngsters (9 and under) be accompanied in a tandem kayak or canoe. The 7-mile float can be very tiring for younger ones. Though we do offer shorter float options.

What should I bring with me on the river?

We made a list! Check it out on our blog post: 5 Things to Pack for the Au Train River Paddle

What if I brought my own kayak and only want a shuttle ride.

Just let us know you’re only looking for a shuttle ride and have your own watercraft. It’s only $10 for the shuttle ride. *Shuttle is included with rental.

Do you offer any discounts?

As a veteran-owned company, we are proud to offer a military discount for veterans.

We also offer group rates big and small! Company events, school, church groups and Bachorlette/Bachorlor parties.

Please get in touch with us here for more information.

How stable are the kayaks and canoes, and what happens if I tip?

Our kayaks and canoes are extremely stable and tipping is usually challenging, but people do tip out every once and awhile. Most tips happen due to some good goofing around or multiple stops along the river with getting in & out. If you do tip, we say stand up, most of the river is 3-5 feet deep with some depths over 6 feet.